A Jaguar I-Pace smart key may become deactivated if it is accidentally left inside the vehicle when closing the tailgate, bootlid or taildoor with the alarm armed. When this happens, the key will no longer be recognised until it is reactivated.
To reactivate your smart key, follow one of these steps:
1. Use an alternative key
Start the vehicle using another active smart key or an Activity Key, if available. This will automatically reactivate the deactivated key.
2. Use the InControl Remote app
If no other key is available, unlock the vehicle remotely using the InControl Remote smartphone application. This will also restore the deactivated key’s functionality.
Need Assistance?
If you’ve tried the above steps and are still unable to resolve the issue, contact 07900 224444 or fill in the form below for a free quotation. We can diagnose the problem more thoroughly and provide a solution.
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